Close CRM Review 2026: The Sales-First CRM with Built-In Calling
by Close · Last updated March 2026
Close CRM breaks the mold by building calling, email, and SMS directly into the CRM — eliminating the tool sprawl that plagues most sales teams. With its AI agent Chloe now handling autonomous outbound calls, Close is positioning itself as the future of AI-powered sales. Let's examine whether it lives up to the hype.
Medium
Setup Difficulty
Free Tier
Pricing Model
Marketing Agencies
Target Industry
6+
Key Features
What is Close CRM?
Close CRM is a sales-focused CRM built for outbound-heavy teams. It combines built-in calling with Power Dialer, email, SMS, and AI sales automation into one platform.
Key Features
Built-in calling with Power Dialer and Predictive Dialer
AI agent Chloe for autonomous calling and meeting booking
Native email and SMS sending
Automated workflow triggers
AI Email Assistant
100+ integrations including Zoom, Calendly, and Zapier
Pricing Details
Solo at $9/user/month (annual), Essentials at $35/user/month, Growth at $99/user/month with AI, Scale at $139/user/month with Predictive Dialer. 14-day free trial.
Pros
All-in-one: calling, email, SMS, and CRM
AI agent Chloe automates outbound calling
Power Dialer triples call volume
14-day free trial, no credit card
Starts at $9/user/month
Cons
Solo plan limited to 1 user and 10K leads
Advanced automation only on Growth+
Usage-based calling costs
Less suited for inbound sales
Real-World Use Cases
A 10-person B2B sales team can triple daily calls with Power Dialer.
A marketing agency can automate SMS/email follow-ups by pipeline stage.
A SaaS startup can manage 10K leads with calling for $9/month.
Implementation Difficulty: Medium
Implementation requires some technical planning and configuration. While not overly complex, partnering with an experienced implementation team can significantly reduce setup time and ensure optimal configuration.
Need Expert Implementation Support?
Velocity AI Group specializes in implementing Close CRM and similar tools for Marketing Agencies. Our team handles the entire setup process so you can focus on growing your business.
Book a Free ConsultationOur Verdict
Close CRM is the best CRM for outbound-heavy sales teams in 2026. The combination of built-in calling, AI agent Chloe, and workflow automation eliminates 3-4 separate tools. At $99/month for the Growth plan, you're getting a CRM, dialer, email platform, and SMS tool in one — that's exceptional value. If your team makes 50+ calls per day, Close should be your first choice.
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Need Help Implementing Close CRM?
Let Velocity AI Group handle the complete setup and integration of Close CRM for your Marketing Agencies. Our expert team ensures a seamless implementation so you can focus on what matters — growing your business.
Or call us: (520) 525-1524
Try Close CRM
See why businesses trust Close for ai sales crm.
Visit Close CRMPricing: Close CRM offers 4 plans: Solo at $9/user/month (annual), Essentials at $35/user/month, Growth at $99/user/month with AI and automation, and Scale at $139/user/month with Predictive Dialer. 14-day free trial included.
Need Implementation Help?
Let Velocity AI Group set up Close CRM for your marketing agencies.
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