These Terms of Service (“Terms”) govern your access to and use of the websites, software, services, and content operated by Velocity AI Group LLC, an Arizona limited liability company (“Velocity AI Group,” “we,” “us,” or “our”), including the Velocity AI Insights product available at insights.velocityaipartners.co(collectively, the “Service”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility & Accounts
You must be at least 18 years old and capable of entering into a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information when registering and to update it promptly if it changes.
2. The Service
Velocity AI Insights provides AI tool reviews, comparison content, implementation guides, ROI calculators, website audits, consultation booking, community features, and related informational resources. We may add, modify, or discontinue features from time to time without liability.
Nothing in the Service constitutes legal, tax, financial, medical, or professional advice. Always consult a qualified professional before making business decisions based on our content.
3. Subscriptions & Billing
3.1 Paid Plans
Certain features (such as the “Inner Circle” membership) require a paid subscription. Fees, billing frequency, and features are displayed at the point of purchase and may be updated with notice.
3.2 Payment Processing
All payments are processed by Stripe, Inc. By subscribing, you authorize us (through Stripe) to charge your payment method the applicable fees, plus any taxes, on a recurring basis until you cancel.
3.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before renewal. You can cancel at any time from your account dashboard or by emailing [email protected].
3.4 Refund Policy
Subscription fees are non-refundable, except where required by law. If you cancel, you will retain access through the end of the current billing period, and no further charges will be made.
For one-time consulting or implementation services, refunds are governed by the specific Statement of Work (SOW) executed between you and Velocity AI Group LLC.
3.5 Failed Payments
If a payment fails, we may suspend or terminate your access until the balance is paid. You are responsible for any fees, collection costs, or legal fees we incur due to unpaid charges.
3.6 Price Changes
We may change subscription prices at any time. Price changes take effect on your next billing cycle after at least 30 days’ notice.
4. Acceptable Use
You agree not to:
- Violate any law or regulation;
- Infringe any intellectual property, privacy, or other rights;
- Upload malicious code, viruses, or harmful content;
- Attempt to reverse engineer, decompile, or circumvent security;
- Scrape, harvest, or crawl the Service without written permission;
- Resell, sublicense, or redistribute the Service or its content without permission;
- Use the Service to send spam, harass, or harm others;
- Impersonate any person or misrepresent your affiliation.
We may suspend or terminate accounts that violate these rules without refund.
5. Intellectual Property
The Service and all content (text, graphics, logos, icons, images, audio, video, software, reviews, and data) are the property of Velocity AI Group LLC or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your personal or internal business use.
“Velocity AI Group,” “Velocity AI Insights,” and related logos are trademarks of Velocity AI Group LLC. You may not use them without our prior written permission.
6. User Content
If you post content in the community, submit reviews, or otherwise provide content to the Service (“User Content”), you retain ownership of that content. You grant Velocity AI Group LLC a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and adapt your User Content solely to operate and promote the Service.
You are solely responsible for your User Content and represent that you have all rights necessary to grant this license.
7. Third-Party Tools & Affiliate Links
The Service includes links, integrations, and references to third-party tools and services (e.g., Toast POS, SevenRooms, and others). Some links may be affiliate links, meaning Velocity AI Group LLC may earn a commission at no additional cost to you.
We are not responsible for third-party content, products, services, policies, or practices. Your use of third-party services is governed by those third parties’ terms and policies.
8. Disclaimers
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation.
We do not guarantee specific results from using the Service, including savings, revenue growth, or ROI estimates.
9. Limitation of Liability
To the maximum extent permitted by law, Velocity AI Group LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, data, or business opportunities, arising from or related to your use of the Service.
Our total aggregate liability for any claim arising out of or related to these Terms or the Service shall not exceed the amount you paid Velocity AI Group LLC in the 12 months preceding the claim, or $100, whichever is greater.
10. Indemnification
You agree to indemnify, defend, and hold harmless Velocity AI Group LLC and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your User Content, or your violation of these Terms.
11. Termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access at our sole discretion, with or without notice, for violation of these Terms, fraud, non-payment, or any other reason we deem necessary.
Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law principles. Any dispute arising from these Terms or the Service shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the jurisdiction of those courts.
Before filing suit, you agree to first contact us in good faith to try to resolve the dispute informally by emailing [email protected].
13. Changes to These Terms
We may update these Terms from time to time. The “Effective Date” at the top reflects the latest revision. Material changes will be communicated through email or a prominent notice on the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
14. Miscellaneous
- Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Velocity AI Group LLC regarding the Service.
- Severability: If any provision is found unenforceable, the remainder will remain in effect.
- Waiver: Our failure to enforce any provision is not a waiver of our right to enforce it later.
- Assignment: You may not assign these Terms without our written consent. We may assign these Terms without restriction.
- Force Majeure: We are not liable for delays or failures due to events beyond our reasonable control.
15. Contact Us
If you have any questions about these Terms, please contact:
Velocity AI Group LLC